Root Cause Analysis

Who is this for?

Nurses and other healthcare professionals who have little to no experience in data analytics, however grow into data analytics tasks and roles.


In this skills-verified course, you will conduct Root Cause Analyses in Healthcare scenarios using various industry-standard tools. You will practice applying the Fishbone Diagram and “5 Why’s” methodologies and identify which root causes should be prioritized for action first using a Pareto Analysis.


Explore more healthcare informatics skills-verified courses in our program pathway: Quality Improvement In Healthcare Data Analytics.



Module 1: Getting Started

Module 2: Methodology & Waste

Assessing New Processes

Critical Incident Review

Are Improvements Needed?

Setting the Scene

Module 3: Final graded activity

Learner Benefits

Analyze large quantities of data
Use a methodology designed to elicit responses and frame the problem or solution
Conducted a Root Cause Analysis using a Fishbone Diagram and "5 Why's" methodologies
Identify which root causes should be prioritized using a Pareto Analysis

Frequently Asked Questions

  • When does the skills-verified course start?

    Self-paced and hybrid courses start on the day you receive your log-in (typically 48 hours after registration).
  • How much time is required of me?

    These skills-verified courses typically require between 5-7 hours in length.
  • How am I evaluated?

    There are a few different graded activities and a final graded activity that will be marked.
  • Will this skills-verified course get me a job?

    They are a great way to differentiate yourself when searching for a job. The digital badge can be added to social platforms and resumes to demonstrate your skills. TALENT works closely with learners to guide and advise on learner's career journeys.

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