TALENT collects e-mail addresses of people who send us e-mail. We also collect information about what pages visitors to our web site access and information provided to us by site visitors, prospective clients, and subscribers and learners who register with us and participate in our programs. TALENT may also collect information about you as part of the sales, marketing, and customer relationship process. TALENT may record telephone calls with you for sales, marketing and customer relationship purposes as well as quality control, training, supervision, and improving our products, services and business processes. This information may contain personal data about our prospective and active customers such as address, phone numbers, credit card numbers, and demographic information that they provide to us. We also host and process the User Data you submit to the TALENT service under your TALENT account. In sum we collect two types of data: (1) customer registration and payment data used to set up and manage your account, course registration and participation, and payments; (2) course and learner work product and material you submit such as assignments, questions, and dialogue with us about courses and instruction.

TALENT protects credit card information using industry-standard Payment Card Industry Data Security Standards (PCI-DSS). We will not disclose personal information without your written permission. Some information collected we obtain about you is in the context of us providing our services to you. We do not share, sell, or rent the information we receive with others except in limited circumstances where your use of TALENT indicates a valid consent to disclose. For example:

TALENT may disclose personal information to investigate, prevent, or take action about actual or suspected illegal activities, suspected fraud, situations that may involve potential threats to the physical safety of someone, violations of TALENT’s terms and conditions, or as otherwise required by law.

TALENT employs other companies and suppliers (such as contract facilitators) to perform tasks on our behalf and we may need to share your information with them to provide products and services to you, in which case we do so under conditions of confidentiality and only to the extent necessary for the purpose at hand.

TALENT may also share your information to provide products or services you’ve requested or when we have your permission, such as when you use the TALENT service to log in to a third-party web site.

We will transfer information about you if TALENT is acquired by or merged with another company. In this event, TALENT will notify you by email or by putting a prominent notice on the TALENT web site before information about you is transferred and becomes subject to a different privacy policy.

We will also disclose information if we are required to under a law enforcement investigation or in response to a subpoena, in which case we will try and limit disclosure while complying with our legal obligations.