Privacy POLICY

OVERVIEW

TALENT collects e-mail addresses of people who send us e-mail. We also collect information about what pages visitors to our web site access and information provided to us by site visitors, prospective clients, and subscribers and learners who register with us and participate in our programs. TALENT may also collect information about you as part of the sales, marketing, and customer relationship process. TALENT may record telephone calls with you for sales, marketing and customer relationship purposes as well as quality control, training, supervision, and improving our products, services and business processes. This information may contain personal data about our prospective and active customers such as address, phone numbers, credit card numbers, and demographic information that they provide to us. We also host and process the User Data you submit to the TALENT service under your TALENT account. In sum we collect two types of data: (1) customer registration and payment data used to set up and manage your account, course registration and participation, and payments; (2) course and learner work product and material you submit such as assignments, questions, and dialogue with us about courses and instruction.

TALENT protects credit card information using industry-standard Payment Card Industry Data Security Standards (PCI-DSS). We will not disclose personal information without your written permission. Some information collected we obtain about you is in the context of us providing our services to you. We do not share, sell, or rent the information we receive with others except in limited circumstances where your use of TALENT indicates a valid consent to disclose. For example:

TALENT may disclose personal information to investigate, prevent, or take action about actual or suspected illegal activities, suspected fraud, situations that may involve potential threats to the physical safety of someone, violations of TALENT’s terms and conditions, or as otherwise required by law.

TALENT employs other companies and suppliers (such as contract facilitators) to perform tasks on our behalf and we may need to share your information with them to provide products and services to you, in which case we do so under conditions of confidentiality and only to the extent necessary for the purpose at hand.

TALENT may also share your information to provide products or services you’ve requested or when we have your permission, such as when you use the TALENT service to log in to a third-party web site.

We will transfer information about you if TALENT is acquired by or merged with another company. In this event, TALENT will notify you by email or by putting a prominent notice on the TALENT web site before information about you is transferred and becomes subject to a different privacy policy.

We will also disclose information if we are required to under a law enforcement investigation or in response to a subpoena, in which case we will try and limit disclosure while complying with our legal obligations.

WHAT WE DO WITH YOUR INFORMATION

The term “Personal Information” as used here is defined as any information that identifies or can be used to identify, contact or locate the person who such information relates to. Personal Information that we collect will be subject to this Privacy Policy, which may be amended from time to time.

When you register for TALENT we ask for information that may include your name, company name, email address, billing address, credit card information and perhaps some demographic information. TALENT uses the information we collect for these general purposes: to provide and support products and services including course instruction, billing, identification and authentication and security purposes, product and service improvement, contact, research, and follow up sales and marketing.

SECURITY

We encrypt the transmission of personal information you provided on our web site using secure socket layer technology (SSL). We follow all PCI-DSS requirements and implement additional generally accepted industry standards to protect the sensitive information such as credit card numbers submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or electronic storage method is completely secure. While we endeavor to use commercially acceptable methods and standards to protect your personal information, we are unable guarantee absolute security.

DISCLOSURE

TALENT may from time to time use third party service providers to provide certain services to you and we may share personal information with such service providers under confidentiality and in a manner that corresponds to our obligations under this Privacy Policy.

TALENT may disclose Personal Information under special circumstances, such as to comply with court orders requiring us to do so or to others when your actions violate the Terms of Use applicable to TALENT and we need to take steps to enforce our Terms of Use. We do not sell, rent, loan or otherwise transfer Personal Information to other companies for the marketing of their own products or services unless you provide your consent to that.

CLIENT DATA STORAGE

TALENT uses third party data storage services that use industry-standard security to store personal information including User Data that you submit to our service. TALENT does not claim any ownership or right to use your Personal Information or User Data and you retain all rights to your data except as provided for in our standard Terms and Conditions.

COOKIES

A cookie is a small portion of data that may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Computers that access our website is assigned a different cookie by us which we use to track visitors to our web site. You are able in the privacy settings on your computer or browser to prohibit cookies.

GOOGLE ANALYTICS AND REMARKETING, WEB SITE METRICS AND ANALYTICS

We may use a service from Google called Google Analytics (GA) or similar services from other service providers, which permit us to reach people who have visited our site previously, and display to them relevant advertisements when they visit other sites across the Internet that belong to the Google Display Network. This is called ‘remarketing’.

Cookies can be used to track your session on our or another website and serve customized advertising from Google and different third party vendors. When you visit a website you may look at advertisements posted on that site by Google or other third parties. Through first-party and third-party cookies, the third parties may collect information about you while you are visiting the website and other websites and use this data to show you advertisements on this website and across the Internet based on your sites visited on the Internet. For this activity, we do not collect this information or control the content of the advertisements that you will see; it is controlled by third parties such as Google.

We may use similar analytic tools for TALENT products and services in accordance with our Terms and Conditions.

OPTING OUT, MANAGING YOUR PERSONAL INFORMATION

You may opt out or manage your personal information at any time by emailing info@ontariotechtalent.ca or by selecting the ‘opt out’ option provided to you at the base of our emails. You may be able to opt out of personalized Google Display Network ads by visiting the Ads Preferences Manager (http://www.google.com/ads/preferences/) and/or the Google Analytics Opt-out Browser Add-on (https://support.google.com/ads/answer/7395996).

PCI-DSS

The Payment Card Industry Data Security Standard (PCI-DSS) is a set of security requirements managed by the PCI Security Standards Council, a joint effort of the payment brands, including Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by merchants and service providers.

CHANGES TO THIS PRIVACY POLICY

TALENT reserves the right to modify our privacy statement at any time, so please review it from time to time. If we make significant changes to this policy, we will notify you here, by email, or by a notice on our homepage so you continue to be aware of the information we collect, how we use it, and under what circumstances we disclose it.

For more information please contact contact info@ontariotechtalent.ca