Customer (CX) Design

Exceptional customer experience is no longer the exception — it's the rule. In the digital economy, mastering CX Design will set you apart.

Related Skills

// Customer (CX) Design

With 88% of consumers who rate a company’s Customer Experience as ‘very good’ likely to recommend the company, being customer-centric has become the new battleground of competitive advantage. CX Design a critical skill across product, marketing, and business development roles.

Microcredentials: a big amount of learning in a small amount of time

Customer (CX) Design

Powered by Trailhead, this course covers the CX design and application. In the digital economy, perfecting the customer experience will set you apart.
Includes Digital Badge; 8-10 hours required over 6 weeks.
Customer Design

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Industries Seeking This Skill


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Canada's labour force is undergoing a digital transformation while also recovering from a pandemic-induced economic slowdown. In these remarkable times, there are a range of opportunities to innovate, grow, and prepare for the high-growth jobs of tomorrow.


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