Crisis Prevention, De-escalation and Debriefing in Mental Health- OS employees only

Developed in partnership with Ontario Shores Centre for Mental Health Sciences.

Who is this for?

This microcredential aims to address the gap in mental health care environment and better prepare nurses who are working in mental health care settings.


This microcredential is designed to enhance learners skills in promoting workplace safety and better prepare clinicians to integrate various crisis management techniques within crisis prevention, intervention, and subsequent debriefing to a variety of scenarios. Learners will integrate various crisis management techniques when interacting with mental health patients/clients. This includes crisis prevention, active crisis intervention, subsequent debriefing, and personal reflection. To support this, learners will engage in multiple crisis scenarios where they will conduct risk assessments towards patients/clients in crisis, recommend de-escalation strategies, develop crisis prevention plans (CPP), and strategize techniques to advocate for a patient/client.



In partnership with Ontario Shores Centre for Mental Health Sciences


Week 1: Welcome

Characteristics of a Crisis

Week 2: Crisis Prevention 

Identifying Signs, Symptoms and Triggers

Developing a Crisis Prevention Plan (CPP)

Environmental & Biopsychosocial Preventative Strategies

Week 3: Crisis Intervention 

Overview of Crisis Intervention & Roles of Staff

Performing Risk Assessments

De-escalation Strategies

Week 4: Crisis Debriefing 

Overview of Crisis Debriefing

Conducting Staff-Specific Debriefing

Week 5: Self Care & Resilience

Significance of Vicarious Trauma, Burnout, Countertransference

Building Self-Care and Resiliency

Week 6: Review
Wrap up and Farewell

Learner Benefits

Better advocate for patient/resident//client well-being
Purpose of crisis prevention plan (CPP), when to create it , who creates it, and how to create it
Better equip staff working in mental healthcare settings

Frequently Asked Questions

  • When does the course start?

    Facilitator-led course start times can be found next to the course names and descriptions.
  • How much time is required of me?

    Microcredentials typically require between 2-3 hours a week of course work. For Facilitator- led microcredentials, there is one hour a week of on-line instruction from the facilitator.
  • Do I have to show up for class?

    Attendance during facilitated time is highly recommended as it provides the most value to the microcredentials with time to learn from industry experts, network with classmates, and deeper understanding of content. However, attendance is not mandatory and all sessions are recorded and posted afterwards on the learning platform.
  • How am I evaluated?

    What makes a TALENT microcredential different is the final assessment. There are weekly multiple choice questions that will guide your learning progress then learners are given a final assignment where they will apply their learning to a practical assignment. A facilitator will evaluate the final assignment and award a digital badge if the final assignment is completed successfully.
  • How long is the course?

    Microcredentials are 6 weeks long with 2-3 hours a week of course work.
  • Will this microcredential get me a job?

    Microcredentials are a great way to differentiate yourself when searching for a job. The digital badge can be added to social platforms and resumes to demonstrate your skills. TALENT works closely with learners to guide and advise on learner's career journeys.
  • Is there any financial assistance?

    We never want finances to be a reason why learners can't improve their skills and gain meaningful employment. If you have any questions about financial assistance, please reach out to us directly (

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