Customer Relationship Management (CRM)

Learn the fundamentals of customer relationship management (CRM) to prepare for the Salesforce Administrator certification exam and for the jobs of the future.

Related Skills

Customer (CX) Design

// Customer Relationship Management (CRM)

As the largest of all software markets, CRM revenues are expected to reach over $80 million by 2025. The skills shortage resulting from this massive increase in demand means there’s a 4:1 job-to-qualified-candidate ratio requiring Salesforce CRM skills and credentials. TALENT gets you on your way to becoming a certified Salesforce Administrator.

Microcredentials: a big amount of learning in a small amount of time

Salesforce CRM Fundamentals

Powered by Trailhead, the CRM Fundamentals microcredential will prepare you thoroughly for the Salesforce Administrator certification exam.
Includes Digital Badge; self-paced over 3 months.
Register Now

Looking To Learn More ?

Get all of the details about the products and services TALENT offers.
Request more information

Industries Seeking This Skill

Energy

Solar, wind, natural gas, nuclear, bioenergy, and hydro-electric. Ontario’s energy industry is powered by the planet and filled with potential.

Advanced Manufacturing

From automotive design to large-scale processing plants, Ontario is home to some of the world's most cutting-edge advanced manufacturing.

Healthcare

Never before has a sector been so critical as healthcare during the pandemic. Challenging, rewarding, and always in high demand, careers in healthcare are second to none.

Job Market

Canada's labour force is undergoing a digital transformation while also recovering from a pandemic-induced economic slowdown. In these remarkable times, there are a range of opportunities to innovate, grow, and prepare for the high-growth jobs of tomorrow.

THE CRM JOBS OF TOMORROW

Information systems Analysts and consultants
Information systems analysts and consultants analyze and test systems requirements, develop and implement information systems development plans, policies and procedures, and provide advice on a wide range of information systems issues. They are employed in information technology consulting firms and in information technology units throughout the public and private sectors, or they may be self-employed.
Read More
job market
Business Development Manager
Business development officers and marketing researchers and consultants conduct research, formulate policies and manage programs to stimulate industrial and commercial business investment or tourism in urban and rural areas, or to promote commercial or industrial products and services. They are employed by government departments, international organizations, marketing firms and business associations or may be self-employed.
Read More
job market

// Recommended Blog Posts

Read More

// Ready to Transform?

Invest in your future with in-demand skills and a learner’s mindset.
Connect With a Customer Success Manager
Ontario Tech
Talent Inc.

A wholly owned subsidiary of Ontario Tech University

Link to Ontario Tech University website

Subscribe to our newsletter

Linkedin Twitter Instagram
Hidden
Hidden
Newsletter Opt-In

* Indicates a required field

* Indicates a required field

How Can We Help?

Want to learn more about developing your skills?
Other questions?