This microcredential aims to address the gap in mental health care environment and better prepare nurses who are working in mental health care settings.
This microcredential is designed to enhance learners skills when delivering human services and better prepare nurses and other medical professionals working in healthcare to understand accountabilities and expectations of the public through the application of professional standards in clinical practice.
In partnership with Ontario Shores Centre for Mental Health Sciences
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Week 1
Welcome
Introduction to Therapeutic Communication and nursing standards
Week 2
Benefits of Therapeutic Communication
Barriers to Therapeutic Communication
Week 3
Anti-oppressive practice
Explicit and implicit biases
Countertransference
Week 4
Active listening
Empathy
Hope
Humour
Week 5
Observations
Confrontation
Focusing
Providing Information
Silence
Skills Verification Activity due
Week 6
Self-disclosure
Touch
Review and third learner survey
Final self evaluation
Continuing professional development
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