Therapeutic Communication, Relationships & Boundaries- OS Employees Only

Developed in partnership with Ontario Shores Centre for Mental Health Sciences.

Who is this for?

This microcredential aims to address the gap in mental health care environment and better prepare nurses who are working in mental health care settings.

OVERVIEW

This microcredential is designed to enhance learners skills when delivering human services and better prepare nurses and other medical professionals working in healthcare to understand accountabilities and expectations of the public through the application of professional standards in clinical practice.

Partners

In partnership with Ontario Shores Centre for Mental Health Sciences

COURSE OUTLINE

OUTLINE

Week 1
Welcome
Introduction to Therapeutic Communication and nursing standards
Week 2
Benefits of Therapeutic Communication
Barriers to Therapeutic Communication
Week 3
Anti-oppressive practice
Explicit and implicit biases
Countertransference

Week 4
Active listening
Empathy
Hope
Humour
Week 5
Observations
Confrontation
Focusing
Providing Information
Silence
Skills Verification Activity due
Week 6
Self-disclosure
Touch
Review and third learner survey
Final self evaluation
Continuing professional development

Learner Benefits

Better prepare staff working in mental health care settings
Introduces learners to four statements of a Therapeutic Nurse-Client Relationship
Support healthcare workers when engaging daily encounters with patients/clients to facilitate choice and control
Network with sector professionals

Frequently Asked Questions

  • When does the course start?

    Facilitator-led course start times can be found next to the course names and descriptions.
  • How much time is required of me?

    Microcredentials typically require between 2-3 hours a week of course work. For Facilitator- led microcredentials, there is one hour a week of on-line instruction from the facilitator.
  • Do I have to show up for class?

    Attendance during facilitated time is highly recommended as it provides the most value to the microcredentials with time to learn from industry experts, network with classmates, and deeper understanding of content. However, attendance is not mandatory and all sessions are recorded and posted afterwards on the learning platform.
  • How am I evaluated?

    What makes a TALENT microcredential different is the final assessment. There are weekly multiple choice questions that will guide your learning progress then learners are given a final assignment where they will apply their learning to a practical assignment. A facilitator will evaluate the final assignment and award a digital badge if the final assignment is completed successfully.
  • How long is the course?

    Microcredentials are 6 weeks long with 2-3 hours a week of course work.
  • Will this microcredential get me a job?

    Microcredentials are a great way to differentiate yourself when searching for a job. The digital badge can be added to social platforms and resumes to demonstrate your skills. TALENT works closely with learners to guide and advise on learner's career journeys.
  • Is there any financial assistance?

    We never want finances to be a reason why learners can't improve their skills and gain meaningful employment. If you have any questions about financial assistance, please reach out to us directly (info@ontariotechtalent.ca).

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